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Careers with learndirect Employer Engagement Officer

Employer Engagement Officer

Salary: £23,000 - £23,001 per annum
Contract type: Full-time, Temporary
Location: Bournemouth, SouthWest BH2

Through education, people can transform their lives and reach career goals. learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach.

As the UK’s leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers. Our work is to empower, inspire, and transform lives through flexible education made accessible to all.

From Access to Higher Education Diplomas and GCSEs to animal courses and accredited dental nursing qualifications, we offer education to individuals from all backgrounds and at any stage of their life and career.

Through partnerships with industry-leading providers in multiple sectors, learndirect has helped more than 4.5 million learners get the qualifications they need. With rapid expansion well underway, you could become a part of the online solution to educational needs.

Job Purpose:  

We are seeking a dynamic and goal-oriented Employer Engagement Officer to drive awareness and participation in our fully funded Higher Education (HE) courses for employers and their staff.

The successful candidate will be responsible for engaging with employers to showcase the benefits of these courses, facilitating lasting partnerships, and supporting businesses in accessing opportunities for workforce development through education. 

This is an exciting opportunity to work at the intersection of education and workforce development, helping organisations enhance their employee skills and advance their business objectives.

This is an initial 3 month temporary contract, with a desire to retain as a permeant position.

Key Responsibilities and Accountabilities: 

  • Proactively identify and contact employers across various sectors to promote funded HE course opportunities. 
  • Build and maintain strong relationships with HR departments, learning and development teams, and business leaders to encourage reoccurring learner enrolments. 
  • Responsible for qualifying leads and understanding their suitability to move forward to enrol onto their chosen course. 
  • Outbound calls to generate leads and build pipeline 
  • Attend virtual meetings with Employers to present our services 
  • Achieve and exceed monthly and quarterly targets for qualified meetings or sales opportunities. 
  • Maintain accurate and up-to-date records of lead interactions and pipeline activities in the CRM system. 

What we are looking for in you:

  • Ability to engage prospects and convey the value of our product/service clearly and confidently. 
  • Organizational skills to manage multiple leads and opportunities simultaneously. 
  • Self-motivated with a strong desire to achieve results. 
  • Excellent communication and interpersonal skills—comfortable with phone, email, and social selling. 
  • Resilient and persistent, with a positive attitude 
  • Confident and forward thinking, who can work on their own initiative 
  • Strong interpersonal skills and the ability to build rapport quickly 
  • Familiarity with CRM systems - desirable.
  • Education sector knowledge - desirable
  • Previous experience in a sales, telemarketing, or customer service role is a plus but not required - desirable

Why work with Us?

  • Complete a funded course of your choice after your probation period
  • Excellent holiday allowance plus bank holidays – to include one extra day’s holiday for your birthday / appreciation day
  • £50 Amazon thank you Voucher for your birthday
  • Company pension scheme
  • Refer a friend scheme
  • Inclusive culture and positive working environment
  • Staff social events

We are an equal opportunity employer, always looking for the right talent based on merit for every position. learndirect believes passionately in including all employees equally in the learndirect culture and mission. We actively encourage diversity of thought and champion our talented individuals.

Proposition: Empowering people to reach their potential

Our Mission: Removing barriers (time, tech, cost) to enable a ‘learning lifestyle’.

Our Vision: To create the modern approach to learning

Our Values: Working with PACE we strive to be:

Passionate “We show pride, enthusiasm, and dedication in everything that we do, for our learners, our customers, ourselves, and each other”.

Agile “We positively embrace and respond quickly to change through a flexible, proactive workforce that seizes opportunities”.

Courageous “We challenge the norm, creating continuous business improvement and opportunities through entrepreneurial thinking balanced with a sound commercial approach”.

Empowering “We trust and inspire people to do their best and believe in themselves. We are open to a diversity of ideas, approaches, and points of view”.

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