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  • 25 years helping people learn
  • 4.5 million+ learners since 2000
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  • 93% learner satisfaction

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Rated Excellent by our learners

4.5 out of 5

Based on 33,107 Trustpilot reviews

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Verified

Amazing customer service

I purchased a course with them but due to unforeseen circumstances, I was not able to commit to study. I contacted customer support and Edina was very helpful in initiaing a cancel request. Thankyou Edina

maria K. 13 Nov 2026
Verified

A little struggle but all worked out by team

It took a while to get in contact with the right person who handled my issue. She kept me informed and up to date on what was happening. She came through and made sure it was sorted out and let me know as soon as it was done. Thanks Maddie.

Lizette N. 13 Nov 2026
Verified

Fantastic experience

After doing some research around starting the right course for me, I chose to contact Learn Direct. I used the chat option which wasn’t a ‘chat bot’ for a change it was a ‘real’ person. I luckily contacted with Laura who was absolutely brilliant, incredibly helpful, knowledgeable and genuine. Nothing but praise for her time and guidance. Thank you.

Sophie. 13 Nov 2026
Verified

i got help and assistance n advice on…

i got help and assistance n advice on what i wanted to do and good advice on payment plan assistance

Tsmia 13 Nov 2026
Verified

Explained and broke down the course and…

Explained and broke down the course and made sure I was happy with everything discussed. Communicated amazing super happy with the call.

Ellie-Jo E. 12 Nov 2026
Verified

Courtney and Holly was lovely explain…

Courtney and Holly was lovely explain everything to me so I understand they had good customer service skills and was really nice people

Tracey W. 12 Nov 2026
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